Terms of service

Welcome to Unideai! These Terms of Service ("Terms") govern your use of our website (www.unideai.com) and services. By accessing or purchasing from our site, you agree to comply with these Terms.

1. General Terms

• Eligibility: You must be at least 18 years old or have parental consent to use our services.

• Account Responsibility: Keep your login credentials secure. You are responsible for all activities under your account.

• Prohibited Conduct: Do not misuse our site (e.g., fraud, spam, or unauthorized access).

2. Orders & Payments

• Pricing: All prices are listed in USD (or local currency where available) and subject to change.

• Payment Methods: We accept credit/debit cards, PayPal, and other approved payment options.

• Order Confirmation: Your order is confirmed once payment is processed. We reserve the right to cancel orders for stock or pricing errors.

3. Shipping & Delivery

• Shipping Policy: Refer to our Shipping Policy for rates and delivery times.

• Customs/Duties: International buyers are responsible for any import fees.

• Delays: We are not liable for delays caused by carriers or customs.

4. Returns & Refunds

• Refund Policy: See our Refund Policy for eligibility and instructions.

• Exchanges: Available for unworn, tagged items within 14 days of delivery.

• Defective Items: Contact us within 3 days for replacements/refunds.

5. Intellectual Property

• Ownership: All content (logos, designs, text) is owned by Unideai and protected by copyright.

• Use Restrictions: Do not reproduce, modify, or distribute our content without permission.

6. Privacy

• Data Collection: Our Privacy Policy explains how we handle your personal information.

• Cookies: We use cookies to enhance your experience (opt-out via browser settings).

7. Limitation of Liability

Unideai is not liable for:

• Indirect, incidental, or consequential damages.

• Product misuse or alterations after delivery.

8. Dispute Resolution

• Governing Law: These Terms are governed by the laws of Chinese.

• Negotiation First: Contact us at service@unideai.com to resolve issues before legal action.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site constitutes acceptance of changes.

10. Contact Us

For questions about these Terms:
📧 Email: service@unideai.com
📞 Phone: +86 156 9885 9845